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PortoVino Ice Pack


Keep your favorite beverages significantly cooler for longer with the PV Ice Pack! The Ice Pack freezes into a solid brick designed to fit into the insulated pockets of all PortoVino products.  6 inches x 8 inches in size.

Each pack is protected in a plush velvet pouch for storage. Just place the pack in your freezer until you’re ready to bring the party along, then load it and it will keep your beverages cool for hours.  

We want your PortoVino purchase to be an amazing experience and we realize getting it to you ASAP is a big part of your experience! 

It is our goal to ship all orders by next business day.  Your PortoVino will ship from Phoenix, Arizona using the United States Postal Service or FedEx.  One you have placed your order, you will receive a confirmation email when your order ships which will include a link to your tracking information.

Please note - if you ship overnight, this will ship overnight on the next business day.  Overnight shipments do not ship on Saturday or Sunday.

Shipping within the United States

  • Free Domestic Shipping at $44.95 -- All orders shipped within the United States that are $44.95 and over qualify for free shipping. This only applies to standard shipping (which usually takes 2 -5 business days). If you need a more expedited service, we do offer FedEx overnight services. Please note if you choose overnight shipping, this service is only available Monday through Friday as we cannot ship on Saturday or Sunday.

International Shipping

  • We ship to 220 countries around the world! There's a good chance we ship to you.
  • We offer two rates for International Shipping.
    • Economy International Shipping generally starts at $19.99 and it takes about 12 to 30 days for your order to arrive in your country.There may be custom delays beyond our control-- we do everything we can to avoid that, but it can still happen
    • Express (FedEx) International Shipping generally arrives within 4 - 6 business days. There may be possible customs delays beyond our control, but we will do everything we can to avoid that.
  • VAT/Duties:  Many countries charge VAT/Duties when a product is entering into the country and this could lead to additional costs.  Unfortunately we do not control these additional costs and they are imposed by your government's duty policies. It is possible that this may apply to your order and would not be included in your shipping cost.  If duties are imposed, your postal service will generally notify you when they have your shipment and send you a notice to contact the postal service to pay your duties prior to final delivery.

Please contact portovinocares@porto-vino.com with any concerns.

Love it or we will refund it!  It's that simple!

If you aren't happy, we aren't happy!  Please let us know if you have any issues, questions or just want to say hi! 

  • Please send an email to portovinocares@porto-vino.com explaining the issue
  • Include photos if possible.
  • We can do exchanges or refunds.
  • If a return is necessary, we will provide you with a Return Authorization Number (RA#) and a return label. 
  • We will process all replacement & refund requests quickly.
  • Please note that returns for reasons other than a defect with the product we prefer the item to be unused.
    Please make return requests within 30 days after your order has arrived. 

    Q. Does the purse come with a Party Pouch?

    A. Yes! Every PortoVino comes with a Party Pouch to hold your favorite beverage.

    Q. What are the PortoVinos made of?

    A. Our regular PortoVino style is made of faux-leather and our canvas style is made of 100% cotton. 

    Q. Are the straps comfortable even with a full Party Pouch and all of my items?

    A. Yes! You shouldn't have any discomfort with your PortoVino full of wine and everyday essentials. 

    Q. Will the PortoVino keep my drinks cold?

    A. The PortoVino comes with an insulated pocket that keeps your drinks chilled for a few hours. 

    Q.Can I carry the PortoVino over my shoulders? 

    A. Yes, the straps are long enough to easily carry the PortoVino over your shoulders.

    Q. Can you use a wine box bladder in this purse?

    A. It depends on the size of the bladder. Most boxed wines bladders are a little too big to carry in the PortoVino. It only holds 1.5L of wine (2 bottles) and most boxed wines hold 4 bottles worth of wine. 

    Q. Will this bag (filled) pass security checkpoints at concerts and such?

    A. Yes! As long as they don't open the secret pocket you'll be able to pass through undetected. Please use responsibly, however. ;) 

    Q. Does the bag give the wine a plastic taste?

    A. Nope! The Party Pouch uses the same material as boxed wine bladders and does not add any taste to your wine. 

    Q. Does the wine container take up lots of room in the purse?

    A. Nope! The Party Pouch filled fits perfectly into a side pocket leaving plenty of room for your other items. 

    Q. Can I use the Party Pouch more than once?

    A. We recommend replacing it with each use to make sure you have a clean start for each use. They are durable enough for multiple uses, but they must be cleaned extremely well in between uses. Please keep in mind that you reuse your Party Pouch at your own risk. :)

    Q. Does the spout leak at all?

    A. Each spout comes with a little cap that prevents leaks. And as long as you've put the spout back into the Party Pouch (listen for 3 clicks) tightly you shouldn't experience any leaks!

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